Privacy Policy

At Shopack.pk, we value the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website or services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information:
When you visit our website, create an account, make a purchase, or contact our customer support, we may collect certain personal information that can be used to identify you. This may include your name, email address, phone number, shipping address, and payment details. We strive to collect only the necessary information required to fulfill your orders and provide you with a smooth shopping experience.

1.2 Log Data:
Our servers automatically record information ("Log Data") when you visit our website. This Log Data may include your IP address, browser type, referring/exit pages, and other statistics. This information is collected to analyze trends, administer the site, track user movements, and gather demographic information for aggregate use. However, Log Data does not personally identify individual users.

1.3 Cookies and Similar Technologies:
We may use cookies and similar technologies to enhance your browsing experience and provide personalized services. Cookies are small text files that are placed on your device by a web server and allow us to recognize your device during subsequent visits. You have the option to accept or decline cookies through your browser settings, although certain features of our website may not function properly if you disable cookies.

How We Use Your Information

2.1 Personal Information:
We use your personal information to process your orders, provide customer support, improve our services, and communicate with you regarding your account or any updates or promotional offers related to our products. We may also use your information to customize your experience on our website and recommend products that may be of interest to you.

2.2 Log Data:
We analyze Log Data to monitor and improve the performance, functionality, and security of our website. This information helps us understand how users interact with our site and enables us to enhance user experience.

2.3 Cookies and Similar Technologies:
Cookies and similar technologies help us provide a personalized browsing experience by remembering your preferences and optimizing our website's performance. They also allow us to track and analyze user trends and patterns.

Information Sharing and Disclosure

3.1 Service Providers:
We may engage trusted third-party service providers to assist us in operating our website or performing certain services. These service providers have access to your personal information only to the extent necessary to fulfill their designated tasks and are obligated to maintain the confidentiality of your information.

3.2 Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., court orders or government agencies).

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website if such a transfer occurs, and your personal information becomes subject to a different privacy policy.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information. You may access, update, correct, or delete your personal information by logging into your account or contacting us directly. You may also unsubscribe from our marketing communications by following the instructions provided in the emails.

Children's Privacy

Our website is not intended for individuals under the age of 18.